Service charges

Delhi High Court defers hearing till August 18 on CCPA's challenge against HC order to stay guidelines on levy of service charges in hotels

Consumer protection regulator CCPA had on July 24 said it will challenge the Delhi High Court's decision to stay the recent guidelines issued by the government, prohibiting restaurants and hotels from levying service charges automatically on food bills. 

Aug 16, 2022, 11:29 AM IST

Service charge at hotels: Employees at many restaurants want to seek pay hike, others fear tips may dwindle

Amid rising consumer complaints, the Central Consumer Protection Authority (CCPA) on Monday barred hotels and restaurants from levying service charge automatically or by default in food bills and allowed customers to file complaints in case of violation.

Jul 06, 2022, 12:15 PM IST

Hotels, restaurants can no longer levy service charge to your food bill - Here's what you can do if it's added

The Central Consumer Protection Authority (CCPA) has said that hotels or restaurants can not add service charges automatically or by default to the food bills.

Jul 04, 2022, 23:15 PM IST

Hotels, restaurants can't force you to pay service charge! Check new rules here

A service charge cannot be imposed by a hotel or restaurant. They must explicitly advise the consumer that the service price is discretionary, elective, and at the discretion of the consumer.

Jul 04, 2022, 20:09 PM IST

Demonetisation: MDR charges on debit cards, service charges on online Railway ticket booking waived off till December 31

The government has decided to waive off MDR (Merchant Discount Rate) charges on use of debit cards till December 31.

Nov 23, 2016, 10:52 AM IST

Govt scraps surcharge, service charge, convenience fee on card payments

With an aim to discourage cash transactions, the Cabinet Wednesday approved withdrawal of surcharge, service charge and convenience fee on card and digital payments.

Feb 24, 2016, 21:16 PM IST