Service charge

Service Charge Ban: Delhi HC Imposes Rs 1 Lakh Each On Restaurant Associations For Non-compliance Of Directions

On April 12, the high court had said that its interim order staying the guidelines of CCPA, that prohibit the hotels and restaurants from levying service charges "automatically or by default" on bills.

Jul 28, 2023, 11:08 AM IST

'Service Charge Optional, Don't Force Customers To Pay': Govt Writes To Restaurant Bodies Over Brawl At Noida Mall

On Monday, a video of alleged physical violence between patrons and employees at the Spectrum Mall in Noida's Sector 75 went viral on social media.

Jun 21, 2023, 16:52 PM IST

Punches Fly As Noida Restaurant Staff, Customers Clash Over Service Charge, FIRs Lodged

The customer's concern was first taken up with a waiter and then escalated to the manager and an argument broke out with a woman customer over the issue before the men from both sides engaged in fisticuffs.

Jun 19, 2023, 19:42 PM IST

Uproar over Service Charge in Noida Mall, Bouncers thrashed

A shocking case has come to light from a mall in Noida. There was a lot of uproar in the mall over the service charge, after which the bouncers beat up the family members.

Jun 19, 2023, 12:34 PM IST

Delhi High Court defers hearing till August 18 on CCPA's challenge against HC order to stay guidelines on levy of service charges in hotels

Consumer protection regulator CCPA had on July 24 said it will challenge the Delhi High Court's decision to stay the recent guidelines issued by the government, prohibiting restaurants and hotels from levying service charges automatically on food bills. 

Aug 16, 2022, 11:29 AM IST

Don't eat in restaurants if you can’t pay service charge: Delhi High Court

The Delhi High Court made its comment while continuing the stay on the CGPA guidelines regarding service charges.

Jul 21, 2022, 18:28 PM IST

Service charge issue: Eatery owners challenge guidelines in Delhi HC

The Delhi High Court will hear in detail on Thursday a plea moved by the eatery owners challenging the newly issued CCPA guidelines that restrained restaurants from adding a service charge by default to food bills.

Jul 19, 2022, 13:04 PM IST

Service charge at hotels: Employees at many restaurants want to seek pay hike, others fear tips may dwindle

Amid rising consumer complaints, the Central Consumer Protection Authority (CCPA) on Monday barred hotels and restaurants from levying service charge automatically or by default in food bills and allowed customers to file complaints in case of violation.

Jul 06, 2022, 12:15 PM IST

Hotels, restaurants can no longer levy service charge to your food bill - Here's what you can do if it's added

The Central Consumer Protection Authority (CCPA) has said that hotels or restaurants can not add service charges automatically or by default to the food bills.

Jul 04, 2022, 23:15 PM IST

DNA: What are your rights on service charge?

The Government of India has said only customers can decide whether they want to pay the service charge or not. In hotels and restaurants, this service charge cannot be taken from the customers forcibly or without informing.

Jun 10, 2022, 00:06 AM IST

DNA: Explained -- Difference between service charge and service tax?

The Government of India's Department of Consumer Affairs has said that service charges cannot be collected from hotels and restaurants against the wish of the customers. Understand the difference between service charge and service tax from this report.

Jun 10, 2022, 00:00 AM IST

To pay or not to pay service charge at restaurants? Centre terms it ‘illegal’, hospitality body calls it ‘tip’

The Ministry of Consumer Affairs, on Thursday, said that levying service charges is illegal.

Jun 02, 2022, 18:54 PM IST

Restaurants can't force consumers to pay service charge, it is voluntary payment --Check what govt says

Consumers are also being falsely misled on the legality of Service charges and harassed by restaurants on making a request to remove such charges from the bill amount. 

May 24, 2022, 11:21 AM IST

Good news for Bank of Baroda customers! Bank withdraws charges on deposits, withdrawals

Bank of Baroda had made certain changes with effect from November 1, 2020, with regard to the number of free cash deposits and withdrawals per month.

Nov 04, 2020, 17:58 PM IST

No increase in service charges on savings, Jan Dhan accounts by any public sector bank, says FinMin

The number of free cash deposits and withdrawals, have been reduced from five each per month to three each per month, with no change in the charges for transactions in excess of these free transactions.

Nov 04, 2020, 12:20 PM IST

Booking rail tickets online set to become costlier from Sunday

Service charges are set to return after being removed in the aftermath of demonetisation. These had been removed in a bid to promote digital transactions.

Aug 31, 2019, 21:26 PM IST

Booking e-ticket on IRCTC may cost more for Rail passengers, Service Charges likely to be back

Sources told Zee Media that the Finance Ministry has written a letter to the Railways department asking it to use its discretion on levying service charge on booking online tickets.

Aug 08, 2019, 15:12 PM IST

No service charge on train e-ticket through IRCTC till March 2018

The government had waived service charges after demonetisation in November last year to encourage digital modes of booking.

Oct 03, 2017, 20:48 PM IST

Restaurants may soon have to pay tax on service charge

Eateries still forcing customers to pay service charge may be subject to tax liabilities.

Sep 13, 2017, 11:20 AM IST

Government issues guidelines on "Service Charge"

Government issues guidelines on "Service Charge". Watch the full segment for more details.

Apr 21, 2017, 21:43 PM IST