call drops

Call drops: DoT rings up owners of mobile firms

With the menace of call drops becoming acute, Department of Telecom rang up the owners of mobile firms including Sunil Mittal, Anil Ambani and Kumar Mangalam Birla to convey Prime Minister's concerns on the issue, asking them to take steps to check the problem.

Sep 10, 2015, 19:09 PM IST

Call drops: TRAI recommendations on compensation by mid-Oct

With the problem of call drops becoming acute, regulator TRAI Thursday said it will issue final recommendations by mid-October on compensation to be paid by mobile operators to their customers.

Sep 10, 2015, 17:46 PM IST

TRAI to come out with recommendations on call drops by Oct 15

The Telecom Regulatory Authority of India (TRAI) has already floated a consultation paper in the regard.

Sep 10, 2015, 14:16 PM IST

Call drops: TRAI gives 15 days to telcos; govt warns of penalty

Warning telecom companies of penal action over the persisting call drops menace, regulator TRAI Wednesday said their performance will be reviewed after 15 days and it can "cross the bridge" if situation does not improve.

Sep 09, 2015, 21:47 PM IST

Call drops: TRAI gives 15 days to mobile operators for review

Seeking urgent steps by mobile operators to check call drops, regulator TRAI Wednesday said their performance would be reviewed after 15 days and warned it will "cross the bridge" if they fail to do the needful.

Sep 09, 2015, 18:16 PM IST

Call drops: TRAI Chairman to meet CEOs of telcos Wednesday

The Telecom Regulatory Authority of India (TRAI) has proposed that service providers should compensate mobile subscribers for call drops and poor quality of services.

Sep 08, 2015, 23:00 PM IST

Call drops: Don't just add customers, care for them too, Prasad tells telcos

Asking mobile operators to address the problem of call drops, Telecom Minister Ravi Shankar Prasad Monday said government doesn't appreciate when they just add customers but do not look after their convenience.

Sep 07, 2015, 18:56 PM IST

TRAI to float paper on tower-level tracking of mobile QoS

The move will help customers to determine which player is providing better services in an area which will help them in choosing an operator.

Sep 06, 2015, 14:59 PM IST

DoT wants operators to fix call drops before spectrum auction

The DoT is of the view that despite auctioning the largest amount of spectrum earlier this year, operators are not investing in infrastructure, as required, which is leading to call drop problem.

Sep 06, 2015, 12:53 PM IST

Soon, telecom companies may compensate users for call drops

Plagued by the vexed problem of call drops, telecom regulator TRAI on Friday proposed that service providers should compensate mobile subscribers for call drops and poor quality of services.

Sep 04, 2015, 20:09 PM IST

Call drops: Govt initiates steps to address problem

The TRAI will soon ask telecom companies to disclose information related to their services which would be publicised so that customers are aware of capacity of their operator and enable them to choose their service provider.

Sep 01, 2015, 23:05 PM IST

Call drops: TRAI to seek info from operators

Amid Prime Minister Narendra Modi concern's over call drops, the government has initiated steps to address the problem, with regulator TRAI being asked to seek information from telecom operators about their infrastructure and capacity for providing effective services.

Sep 01, 2015, 20:08 PM IST

Call drop: PM voices concern; govt asks TRAI to address problem

With Prime Minister Narendra Modi voicing concern over call drops, the government has gone into hyper action mode with TRAI being asked to help address the problem by assessing the infrastructure and capacity of the telecom operators for effectively providing services.

Sep 01, 2015, 19:09 PM IST

Govt mulls levying penalty on telcos for call drops

A top official in the ministry said it will be conveyed to the owners that in case quality of service does not improve, option of levying penalty under licence conditions is not ruled out.

Aug 26, 2015, 19:02 PM IST

Optimise networks to curb call drops: Prasad to telcos

With call drops becoming a cause of concern for the entire country, mobile operators need to rise to the occasion and they cannot escape their "responsibility and accountability", he said.

Aug 25, 2015, 20:43 PM IST

PM asks officials to address call drop problem urgently

Prime Minister Narendra Modi has voiced serious concern over call drops and directed officials to resolve the problem urgently besides ensuring that it does not extend to data connectivity.

Aug 25, 2015, 16:07 PM IST

Call drops not good for financial inclusion: SBI chief

SBI chairman Arundhati Bhattacharya Monday joined the debate on frequent call drops, citing a personal experience of not being able to get seamless connectivity while driving along Marine Drive, and warned that bad networks are detrimental to financial inclusion agenda.

Aug 24, 2015, 23:08 PM IST

Centre asks states to allow mobile towers on govt buildings

"Our ministry has written to all chief ministers to allow mobile towers on state government buildings. It will boost the coverage and capacity of service providers and help counter call drop problem," Prasad told reporters here.

Aug 19, 2015, 15:33 PM IST

Telecom bodies approach DoT on sealing of towers

The telecom industry on Tuesday sought intervention of the Department of Telecom (DoT) on sealing of mobile towers by the Municipal Corporation of Delhi (MCD), which is "leading to call drops".

Aug 18, 2015, 21:01 PM IST

Call drops: Govt hits out at operators for lack of investment

Hitting out at telecom operators for lack of investment in networks leading to call drops, the government today said they cannot escape the responsibility of meeting standards as it is their basic service obligation.

Aug 18, 2015, 19:17 PM IST