call drop compensation

Trai to decide on SC order, we expect better service: Prasad

With the Supreme Court annulling the call drop compensation regulation, Telecom Minister Ravi Shankar Prasad today said telecom operators must "heed properly" his call for improving service quality.

May 11, 2016, 15:51 PM IST

No penalty on call drops; SC calls TRAI recommendation arbitrary, unreasonable

The Supreme court said Trai's recommendation making it mandatory for telecos to compensate subscribers for call drop is arbitrary, unreasonable and non-transparent.

May 11, 2016, 10:59 AM IST

Call drops: No coercive steps to be taken against telcos till Jan 6

The telecom regulator had said that it would be mandatory for cellular operators to compensate subscribers for call drops from January 1.

Dec 22, 2015, 12:57 PM IST

Call drops issue: HC issues notice to TRAI on direction to telecos to compensate consumers

The telecom regulator had asked mobile service providers to ready their systems to compensate consumers for call drops from January 1.

Dec 14, 2015, 11:46 AM IST

TRAI brushes aside telcos' claims on call drop compensation

Telecom regulator TRAI has refuted claims by mobile operators that call drop compensation will have huge financial implications for them and may not be technically possible to implement.

Nov 12, 2015, 23:38 PM IST

Call drop compensation unlikely in near term: UBS Securities

Trai's order making it mandatory to compensate customers for up to three call drops in a day is not likely to be implemented in the near term.

Nov 05, 2015, 16:33 PM IST

Call drop compensation rules stay, TRAI to hear out telcos

The Telecom Regulatory Authority of India had already held a meeting with telecom operators on implementation of call drop compensation rules and steps taken by them to improve quality of service.

Oct 29, 2015, 17:34 PM IST

Call drop: Telcos warn of hike in mobile tariffs if forced to compensate

Upping the ante against TRAI's regulation on call drops, telecom operators Tuesday warned that mobile tariff will go up if they are forced to pay compensation for dropped calls.

Oct 27, 2015, 19:08 PM IST

Call drops: Consumers demand compensation, telcos oppose

Telecom operators have opposed telecom regulator TRAI's proposal to compensate users for call drops even as consumers backed it strongly.

Sep 22, 2015, 19:42 PM IST