BPO

Our reforms will make India a very favourable destination for expansion of voice-related BPO centres: Ravi Shankar Prasad

"India's BPO industry is today at US$ 37.6 billion. It has the potential to rise to US$ 55.5 billion by 2025,"  said Communications Minister Ravi Shankar Prasad

Jun 23, 2021, 15:27 PM IST

DoT extends relaxations in Other Service Providers norms upto December 31, 2020, for work from home

The time period for work from home was expiring on July 31.

Jul 22, 2020, 13:17 PM IST

DNA: Non Stop News, 02 February, 2019

This segment of DNA brings to you important stories of the day. Watch this video for more info.

Feb 02, 2019, 21:54 PM IST

First grameen BPO to open in Kashmir: PM Modi to do the inauguration on Feb 3

The first ever grameen BPO will be opened in Kashmir to generate employment in the state. PM Narendra Modi will be inaugurating the BPO on February 3. watch video to know more:

Jan 31, 2019, 16:38 PM IST

J&K's first BPO to be inaugurated by PM Narendra Modi

The BPO has the potential of transforming hundreds of lives in Bandipora - a district that has often been in the grips of terrorism and terror-related activities.

Jan 31, 2019, 07:13 AM IST

She goes to washroom and weeps after every call: Ordeals of Indian BPO workers

Every time her client hangs up, the young woman from Hyderabad goes to the washroom and weeps. Then she dries her eyes and returns to her desk - to pick up her phone and her fake American identity and drawl once again.

Nov 27, 2017, 16:51 PM IST

25-yr-old kidnapped, gang-raped in moving car in Noida, dumped in Delhi

The victim contacted the Delhi police after which she was brought to Noida and an FIR was lodged at the sector 39 police station.

Sep 23, 2017, 16:32 PM IST

Thane call centre scam: Two detained from Ahmedabad

 Two persons have been detained from Ahmedabad in connection with the multi-crore fake call centre scam wherein US-based taxpayers were allegedly conned by Indian tele-callers, police said on Tuesday.

Oct 25, 2016, 16:30 PM IST

IT Ministry approves 9,000 seats for call centres, over 50 companies to set up BPO operations

IT Ministry on Monday said it has given its in-principal approval for around 9,000 seats in business process outsourcing (BPO) units across several small cities of the country, including Varanasi, Siliguri and Patna.

Oct 03, 2016, 18:39 PM IST

Govt floats tender for funding BPOs in small towns

Government has invited bids from companies willing to set up call centres in small towns with financial support under India BPO Promotion Scheme.

May 02, 2016, 19:21 PM IST

Job growth falls to 7-year low in 2015: Labour survey

Employment generation in eight key sectors, including gems & jewellery, handloom, leather and automobiles, was at seven-year low of 1,35,000 jobs in 2015, a survey by Labour Bureau showed.

Apr 15, 2016, 19:44 PM IST

Genpact may hire over 10,000 people by end-2016

BPO services provider Genpact may recruit over 10,000 people by the end of next year, a senior official of the company said Monday.

Dec 07, 2015, 22:47 PM IST

Blackstone buys back BPO biz from Serco for Rs 2,558-cr

Global private equity major Blackstone has bought back the BPO business (then known as Intelenet) from Britain's Serco Group for 250 million pounds (about Rs 2,558 crore), four years after it exited.

Sep 16, 2015, 16:31 PM IST

Indian healthcare BPO facing stiff competition: Study

Indian companies operating in the business process outsourcing (BPO) in healthcare sector are facing stiff competition from their Filipino counterparts.

Sep 13, 2015, 10:55 AM IST

Genpact Q2 net up 28% to $63 mn; inks $1.15 bn credit facility

BPO major Genpact has reported a 28 percent rise in its net profit at USD 62.70 million (around Rs 400 crore) for the second quarter ended June 30.

Aug 05, 2015, 22:42 PM IST

BPO policy for small towns soon: Ravi Shanka Prasad

The government will soon finalise the policy that aims to encourage setting up of BPOs in small towns.

Apr 22, 2015, 19:49 PM IST

AkzoNobel extends IT services contract with Infosys BPO

IT services major Infosys Tuesday said paints and coatings maker AkzoNobel has extended partnership with its subsidiary Infosys BPO.

Feb 17, 2015, 21:21 PM IST

TCS BPO head Abid Ali Neemuchwala quits

Abid Ali Neemuchwala, head of the BPO arm of Tata Consultancy Services, has put in his papers after spending over 23 years in the company.

Feb 02, 2015, 21:43 PM IST

Infosys BPO to fire more Sr executives over Apple payment issue

Infosys, which had sacked its BPO unit CFO Abraham Mathews, is looking at firing few more senior executives for allegedly overcharging Apple Inc for IT support services.

Nov 20, 2014, 18:47 PM IST

Infosys names new CEO, CFO for BPO arm

Global software major Infosys Ltd. has appointed Anup Uppadhayay the new chief executive officer (CEO) and Deepak Bhalla the new chief financial officer (CFO) of its Business Processing Outsourcing (BPO) subsidiary.

Nov 19, 2014, 12:58 PM IST