Zee Media Bureau
New Delhi: Sectoral regulator TRAI has ordrered the telecom operators to compensate consumers for call drops, as per media report.
The Telecom Regulatory Authority of India (TRAI) has also published the results of the drive tests conducted by it on September 28-29 in Delhi and Mumbai, report says further.
Apart from the two metros, TRAI had also conducted drive tests in five other cities including Ahmadabad and Pune recently.
It is also considering making it mandatory for telecom operators to disclose their network capacities periodically, as the regulator feels that call drop problem needs to be examined in entirety.
The operators are though opposing any move for compensation on call drops while the consumers are strongly backing it.
The operators said there are many things which are responsible for call drops and not all are under their control. They also said the cost to set up a mechanism for tracking call drops will be huge.
The call drop problem has become acute in the last four-five months and even Prime Minister Narendra Modi has voiced serious concern over the issue.
The government recently stepped up pressure on operators to check call drops asking their promoters including Anil Ambani, Kumar Mangalam Birla and Sunil Mittal to directly intervene in the matter. It had also warned that the companies would face penal action if they fail to take corrective actions.
With Agency Inputs
