New Delhi: Maruti Suzuki has called back 3,796 units of its newly launched mid-sized sedan Ciaz to fix suspected faulty clutch, an event the company insisted was not a recall but a service campaign to minimise any future inconvenience to customers.
"Maruti Suzuki India Ltd will proactively undertake a service campaign to inspect a suspected fault and replace the relevant part of clutch operation system of a batch of 3,796 Ciaz (manual transmission) cars," Maruti Suzuki India (MSI) said in a statement.
The cars are among those manufactured till November 7, 2014, it added.
The company later in another statement said that the this was not a recall and was aimed to minimise any future inconveniences to the Ciaz customers.
"The initiative for the Ciaz is not a recall. It is a service campaign undertaken in the interest of the customers to minimise any future inconvenience," a company spokesperson said.
The company said dealers have started to communicate with owners of the impacted vehicles.
"The inspection and replacement will be done free of cost to the customer," it added.
MSI had launched Ciaz with an introductory price starting at Rs 6.99 lakh (ex-showroom Delhi) last month.
The petrol variants of the sedan are priced between Rs 6.99 lakh and Rs 9.34 lakh while the diesel variants are priced between Rs 8.04 lakh and Rs 9.8 lakh, respectively (ex-showroom Delhi).
Earlier this year in April, MSI had recalled 1,03,311 units of its popular models -- Ertiga, Swift and DZire -- manufactured between November 12, 2013 and February 4, 2014 to replace faulty fuel filler neck.
In September, the company had recalled 69,555 units of Dzire, Swift and Ritz models manufactured between March 2010 and August 2013 to repair wiring harness fitment.
Ever since auto industry body SIAM started voluntary vehicle recalls for safety related issues in India in July 2012, over seven lakh vehicles have been recalled by various manufacturers including Ford, Mahindra & Mahindra, Honda, General Motors and Nissan.
