A fellow passenger who was on board the Air India aircraft from New York on November 26 and saw a drunk guy urinate on a female passenger complained that the flight's pilot made the terrified passenger wait nearly two hours before giving her a new seat. Sugata Bhattacharjee, an audiologist with a practice in the US who was travelling to Delhi with the accused, claimed in a handwritten letter to the airline that the unhappy passenger was forced to return to her filthy seat despite there being four empty first-class seats.
In the complaint, a copy of which was reviewed by PTI, Bhattacharjee said he was seated on 8A (window) in the first row of business class, next to the accused Shankar Misra, who was in seat 8C.
Shortly after lunch was served and the lights were switched off onboard AI 102 of November 26 (JFK New York to IGIA, New Delhi), the inebriated male passenger seated in Business Class seat walked to the elderly woman's seat (9A), unzipped his pants and urinated on her. The lavatory was four rows behind his seat.
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Bhattacharjee said he was woken up midflight when Shankar fell on him. "I initially thought he lost his balance due to a rough flight. However, as I was going to the restroom, I saw my two fellow passengers of 9A and 9C in distress," he said, adding the lady of 9A came to the gallery area, she was all wet.
"We were shocked to realise that my co-passenger (8C) was so intoxicated that he went to the next row and urinated on her," he wrote. All this while, two air hostesses helped clean her up, change her clothes, and sanitized her belongings and seat.
"The incidence has a multifaceted part to it. A senior citizen was subjected to trauma due to indecency of a passenger. She is a female who had no idea how to cope with the obscenity," he wrote. "I am bothered that the captain waited close to two hours before allotting her a fresh seat."
According to the victim's complaint, she was made to stand for 20 minutes and offered a small seat used by airline staff as no seat was vacant in the Business Class. She sat on the small seat for about two hours and was asked to return to her own seat which was still damp and reeking of urine. When she refused, the victim was offered the steward's seat for the rest of the journey, the complaint stated. Bhattacherjee was all praise for the two cabin crew members who helped the woman clean up.
The non-pilot crew, he said, went above and beyond their call of duty, "but when you have four first-class seats vacant, you don't make a distressed passenger go back to her (soiled) seat with human remains and wait for a crew seat to be vacant to move her."
This, according to him, was "a poor judgement call by the captain." Bhattacherjee reportedly asked the crew for a complaint book to note down his protest against the handling of the situation but was provided a piece of paper. He wrote his complaint on that paper.
With PTI inputs
